Jibbio Business Builder
  • Help Center
  • Knowledge Base
  • Tutorials
  • Create Ticket
  • My Tickets
  • Downloads
  • Announcements
  • My Account
Enterprise Support

Priority 24/7 SLA Activated

  • Notifications

  • Ticket #T-8942 Updated
    Support agent replied to your inquiry.
    10 mins ago
  • System Maintenance Alert
    Scheduled maintenance for Aug 2.
    2 hours ago
Alex Morgan
Alex Morgan
Business Owner
  • Profile Settings
  • My Support Tickets
  • Organization Settings

  • Log Out
  1. Home
  2. Knowledge Base

Knowledge Base & Documentation

Comprehensive guides, step-by-step solutions, and technical references for Jibbio Business Builder.

Domains & SSL Setup

42 Articles
  • Connecting Custom Domains & Automatic SSL
  • Configuring DNS A Records & CNAME Hosts
  • Troubleshooting CAA Certificate Validation Errors
  • Cloudflare Proxy & SSL Origin Setup Guide

Developer API & Webhooks

64 Articles
  • Connecting Custom Webhooks & Handling Delivery Timeouts
  • Generating API Keys & OAuth Bearer Tokens
  • Order Checkout Payload Specification v3.4
  • Rate Limits, Throttling & HMAC Signatures

Billing & Subscription

28 Articles
  • Updating Credit Card & Payment Gateways
  • Downloading VAT Tax Invoices & Receipt History
  • Enterprise Plan Limits & Custom Seats

Store & OpenCart Integrations

51 Articles
  • OpenCart 3.x / 4.x Connector Extension Setup
  • Multi-Currency Pricing & Exchange Rates
  • Inventory Real-time Synchronization Guide

© 2026 Jibbio Business Builder. All rights reserved.

  • Privacy Policy
  • Terms of Service
  • Documentation
  • Contact Support

Submit a Support Ticket

Our dedicated team usually responds within 2 business hours.

Accepted formats: PNG, JPG, PDF, ZIP (Max 15MB)
Domain

How to Connect Domain

Connecting your custom domain name to Jibbio Business Builder takes only a few minutes. Follow the step-by-step guide below.

Step 1: Access Domain Settings

Navigate to your Jibbio Admin Dashboard > Settings > Domains. Click on Add Custom Domain and type your full domain name (e.g. mybusiness.com).

Step 2: Update CNAME & A Records

Log in to your DNS provider (GoDaddy, Namecheap, Cloudflare, etc.) and add the following records:

Type: A | Name: @ | Value: 198.51.100.42
Type: CNAME | Name: www | Value: shops.jibbio.com

Step 3: Verification

DNS propagation typically takes between 15 minutes to 2 hours. Once verified, SSL certificate provisioning happens automatically.

Was this article helpful?

Video Tutorial

Video Demonstration Playing

High Definition 1080p Tutorial Stream

PHP / OpenCart Integration Snippets

Copy-paste ready Bootstrap 5 components for PHP & OpenCart portals

Ticket Status Badge Helper (PHP)

function get_ticket_status_badge($status) {
    switch(strtolower($status)) {
        case 'open':
            return '<span class="status-badge open"><span class="status-dot"></span> Open</span>';
        case 'pending':
            return '<span class="status-badge pending"><span class="status-dot"></span> Pending</span>';
        case 'resolved':
            return '<span class="status-badge resolved"><span class="status-dot"></span> Resolved</span>';
        default:
            return '<span class="status-badge closed"><span class="status-dot"></span> Closed</span>';
    }
}
Support Ticket Created Just now
Ticket submitted successfully.