Domain Setup 5 min read • Updated July 25, 2026

Connecting Custom Domains & Automatic SSL Setup

Marcus Vance
Marcus Vance
Senior Solutions Architect • Jibbio Cloud Core

1. Overview

Connecting your custom domain (e.g., yourbrand.com) to Jibbio Business Builder ensures a professional experience for your customers. Jibbio includes free, automated 256-bit TLS/SSL encryption powered by Let's Encrypt for all connected domains.

Pro Tip for Quick Setup If your domain is hosted on Cloudflare, GoDaddy, or Namecheap, DNS propagation typically finishes within 15 to 30 minutes!

2. Configuring DNS Records

Log in to your DNS management console (GoDaddy, Namecheap, Cloudflare, AWS Route 53) and add the following two DNS records:

// DNS Record Configuration Table
Type: A | Host / Name: @ | Value / Points To: 198.51.100.42
Type: CNAME | Host / Name: www | Value / Points To: shops.jibbio.com
Warning: Avoid Duplicate A Records Remove any existing root A records pointing to old web hosting providers before adding the Jibbio server IP address to prevent routing conflicts.

3. Automated SSL Certificate Provisioning

Once DNS records are detected, the Jibbio Certificate Authority background service issues an TLS 1.3 SSL certificate automatically. You can verify your connection using the cURL command line tool:

$ curl -I -v https://yourbrand.com
HTTP/2 200 OK
server: Jibbio-Edge-Gateway
strict-transport-security: max-age=31536000; includeSubDomains

4. Troubleshooting CAA Records

If your SSL status displays "Pending Authorization" for more than 2 hours, check whether your domain host has an active CAA (Certificate Authority Authorization) record. If CAA records are present, ensure letsencrypt.org is explicitly allowed.

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